We are strictly a wholesale company and we can only sell to you if you have a valid Tax ID#. All new customers are shipped COD cash and all major credit cards. Alternative method of payments such as COD, Company check, and New Terms maybe established by submitting Credit Application for approval. Please contact you sales representative for more information.

Will result in terms being changed to COD, cash or certified check. All pending orders will be held until balance is cleared. The customers will be charged $50 PLUS all bank fees. Fumo Novelties reserves the right to electronically withdraw funds via TeleCheck for the returned Checks (including any fees that are incurred).

Will result in all pending orders being held until payment is received. Chronically late accounts will be change to COD. Any cost incurred by Fumo Novelties in the collection of an account, such as agency fees, attorney fees per court cost will be charged to the customers. This includes finance charges of 1.5% per month (Annual Percentage Rate = 18%) on all past due balances.

Will automatically be made on you order unless you have requested us not to do so. The substitutions will be of similar style and price.

Most orders are shipped with 72 hours. Back orders are shipped at the customer’s request only. All orders are shipped via FedEx unless otherwise requested. All orders are shipped FOB Houston, Texas. The customer is responsible for all freight charges, COD fees, insurance, and handling charges. If you would like your order expedited, ask your sales representative for option.

If the fault of Fumo Novelties, you will be fully credited or reshipped at our expense. On all other refused orders the customer will be charged a 10% restocking fee plus all freight charges. If the customer wants the order reshipped the additional freight charges will be added.
Broken items must be reported within 48 hours of receipt of goods. All merchandise leaves our warehouse in good condition. If the cartons are delivered damaged, open or re-taped, you MUST file a claim with carrier at the time of delivery.

Only manufacturer defects or items with concealed damages as result of shipping will be authorized for a return. The merchandise returned must be in the original packaging and free of all customer markings and tags. All returns MUST have a RETURN AUTHORIZED NUMBER. Unauthorized returns will not be accepted. Any return deemed “saleable” is subject to a 10% restocking fee or will be returned to the customer at the customer’s expense. Items discontinued by Fumo Novelties or the manufactures are not returnable and no credit will be issued. Authorizations expire 3-day after date of issue. Speak to Fumo Novelties sales representative to obtain a Return Authorization.

All prices are subject to change without notice and we are not responsible for typographical or illustrative errors. There may be items in this website/catalog that are not legal in you city or state. It is the customer’s obligation to check local and state laws before ordering.